Support specialist

Inphinity adds analytical power to Qlik with the Qlik native Inphinity Suite. We are continuously developing modern and innovative products and pride ourselves on building a supportive environment for all of our employees, where they can proactively do their best and grow with the company.

Our company is expanding rapidly and we are looking for a person, who is seeking for an opportunity to be a part of a growing company, work in partnership with our global partner network and our clients. We are offering the possibility for you to be part of a great team, work closely with technical masterminds in the field, and grow into a role that develops with the business.

What you´ll be responsible for

  • Technical first and second line support for customers and partners worldwide
  • Problem analysis, solution suggestion/bug reporting to our software developers
  • Installation and configuration of our software if needed
  • Following up with customers & partners to ensure their issues are resolved
  • Active communication with the rest of the team (share feature requests, best practices, etc.)
  • Creation and execution of effective test cases in cooperation with our software developers
  • Documenting common support procedures & enhancing the product documentation

Who are we looking for

  • Enthusiastic about working with advanced software technologies
  • Solution-oriented with analytical thinking and attention to detail
  • Desire to improve skills and work on oneself
  • Great communication skills, both written and verbal
  • Ability to work efficiently independently as well as in a team

What we need from you

  • Degree in information technology preferred
  • Support and/or testing background is an advantage
  • Previous experience in administration of windows server is welcomed
  • Knowledge of Java, HTML, Javascript and/or AngularJs is a plus
  • Familiarity with Qlik is a plus
  • Experience using help desk software is a plus

Place of work

  • Ability to work from anywhere
  • US time zone and EU time zone possibility

Please, send us your CV if interested:

Application Form

"*" indicates required fields

Max. file size: 5 MB.
This field is for validation purposes and should be left unchanged.

By submitting this form you consent to Inphinity processing your data and contacting you to fulfill your request. For more information on how we are committed to protecting and respecting your privacy, please review our Privacy Policy.

If you have any questions related to the job position or application process, please contact us at